Privacy Policy

1. Introduction

DoWell ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Profile information and photos
• Payment and billing information
• Fitness goals and preferences

Usage Information

• Gym check-in and check-out times
• Workout history and progress
• App usage statistics and preferences
• Device information and location data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your gym memberships and payments
• Send you technical notices and support messages
• Provide personalized AI coaching recommendations
• Analyze usage patterns and optimize user experience
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

• Partner gyms to facilitate your access and check-ins
• Service providers who assist in operating our platform
• Law enforcement when required by law
• Other parties with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent at any time

7. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@dowell.tn
Address: Tunis, Tunisia